Specialist knowledge.
Hands-on delivery.

Pensions, data, transformation & growth

Michael

Michael brings more than 30 years of experience at the intersection of enterprise technology, pensions, financial services and commercial growth. Across senior roles with Sopra Steria, Aquila Heywood, ITM, Timeline and Multimap, he has helped organisations navigate platform acquisition, system integration, operational redesign, data-management challenges and complex transformation.

His experience also extends to significant corporate transactions, including ITM’s acquisition of Profund from Mercer, Timeline’s equity investment from FNZ and Multimap’s sale to Microsoft as part of its executive team. This gives him a practical understanding of the operational, commercial and technology foundations that underpin investment readiness, successful integration and sustainable scale.

At I-Convergence, Michael applies this perspective in high-stakes pension and financial-services environments—bringing together data reconstruction, reconciliation, platform strategy and hands-on operational delivery. His focus is not simply identifying what needs to change, but creating the trusted data, controls and delivery route needed to make change achievable.

Salesforce FSC & operational change

Lyndsey

Lyndsey has more than 20 years of experience across financial services and technology, spanning sales, operations, risk management, project delivery and Salesforce implementation. This breadth gives her a strong understanding of how technology, processes and people must align for change to work in practice.

After leading Salesforce activity within GE Capital and consulting across insurance, vehicle finance, wealth management, financial advice and pensions, Lyndsey now focuses on Salesforce Financial Services Cloud. She helps organisations configure FSC around the way they operate, with strong data, usable processes and intelligent client servicing.

Reconciliation, automation & applied AI

Hash

Hash has spent his career in financial services operations, working at the point where treasury, data and technology meet. His background spans liquidity management, cashflow forecasting and asset and cash reconciliation, with a consistent focus on replacing manual, error-prone processes with automated ones that hold up under scrutiny.

He has implemented automated reconciliation systems across multiple organisations, improving the accuracy, timeliness and reliability of financial reporting. That operational grounding now informs his product work: Hash leads the design and build of Ubiquity, I-Convergence’s pension data intelligence platform, taking it from data architecture and migration through to delivery. It means the technology is shaped by the reconciliation problems it exists to solve, rather than assumptions about them.

Reconciliation, process improvement & operational transformation

Chris

Chris has spent over 20 years in financial services operations, working where reconciliation, payments and operational controls meet. His background spans cash and asset reconciliation, payment operations and financial controls, with a consistent focus on improving processes, reducing operational risk and replacing manual activities with efficient, scalable solutions.

He has led operational improvement initiatives across banking, wealth management and fintech, streamlining workflows, strengthening financial controls and improving the quality of operational data. That experience now informs his work at I-Convergence, where Chris supports process engineering and the development of AI screening solutions. His operational knowledge helps identify the business processes and data that matter most, ensuring automation and AI are built around real operational challenges and deliver practical, measurable improvements.